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In 2008 OCN partnered with the University of NSW City Futures Research Centre to chart the key issues facing the governance and management of strata buildings. This was the first major study of the strata sector undertaken in Australia.
The research had three main aims:
1. To explore the role, capacity and effectiveness of owners corporations as agencies of property governance and management;
2. To explore the capacity and effectiveness of strata managers;
3. To assess how well residential strata works from strata owners’ points of view.
One of the most striking findings of the surveys (of owners, executive committee members, strata managing agents and peak strata bodies) was the extent of concerns around building defects.