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It’s that time of year when Santa has to decide who’s been naughty and who’s been nice. And here in Flat Chat Central we were thinking, why should he have all the fun? So we have decided to launch a poll on the 2018 heroes and villains in strata. Who do you think did most to make our lives better or worse in the year gone by? Last, but definitely not least, there are those doughty, determined volunteers at the Owners Corporation Network. They are under-funded, undermined and under-appreciated but they will take on the big end of town and global corporations alike, to fight for you and me.