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Every time Jan Newland leaves her apartment in a building on Sydney’s lower north shore, she checks the sky for signs of rain. And if there are darkening clouds, she pushes her lounge room furniture into the middle of the room, rolls up part of her carpet, puts down containers and hopes against hope it doesn’t rain. Newland has had leaks coming through her ceiling since work to remedy concrete cancer was undertaken by her owners corporation on the apartment upstairs in 2011. And ever since, she’s faced a dripping ceiling every time it rains, despite an order to her strata committee from the NSW Civil and Administrative Tribunal in January 2017 to have the problem fixed immediately.