"The whole strata community owes a huge debt of gratitude to you and the OCN executive. Much appreciated."
2.1 Administrator, decision maker, legal advisor or building manager?
What do strata managers do? Your strata manager is mostly an administrator. They collect levies, pay bills and deal with compliance. They can also be useful guides on many process matters, drafting and financial reporting. But, with some exceptions, they have no special expertise in strata law or building management. Do not rely on them for legal advice, advice on important decisions, or to manage your building. A good strata manager will not purport to provide advice they cannot substantiate.