If you do contract a strata manager, how can you get the best out of them?
Communication between the strata manager and the owners corporation is vital. Often disharmony over building management can be traced back to poor communication and lack of clear instructions by the owners corporation to the strata manager. At other times, it is because the wrong strata manager has been contracted to do the job.
Most issues an executive committee or lot owner may have with their strata manager come back to misaligned expectations. This section will cover the extent of your strata manager’s obligations, skills and authority and avenues of escalating and resolving if expectations are not being met.